Clash Of Clans Support: Solutions to problems of xmod

Saturday, 23 May 2015

Solutions to problems of xmod

1.Mod starts fail. 
[Android]
Please confirm Xmodgames is authorized with root permission.
Xmodgames just runs on rooted devices at the present. You need to give the root permission to Xmodgames.
[iOS]
Quit the game and cydia before you start Xmodgames, reinstall Xmodgames for several times if it fails.
Note: "The mod cannot be installed while Cydia is still running in background processing.Please ensure that Cydia is closed completely before installation.
Another reason is our server is down at the moment."

2.Rooted but still cant work.(only Android)(mobile model)
1) Please check if you have rooted properly. You will see this sentence"Granted Xmodgames to get root permission"when you open xmod if you root successfully and give xmod permission.
2) Xmodgames does not support Bluestacks(or other Android emulators)/ASUS zenfone 5(or other intel-based processors)/ X86 at present.We are working on that now.     

3.No X on screen
For Android Users
1) "Spiderman Unlimited" "TheSims FreePlay" "Don't Tap White Tile" "Andry Birds Go!" "Cheating Tom" "Injustice God Among Us" "Angry Birds" "Transformers" "Dead Trigger 2" 
"Fun Run 2" all 9 games don’t have “X” on the screen,  but mods have loaded already when you see the word “Xmodgames has already  loaded”.
2) Your device could have not root completely.You could root your device again,or reboot your device and you will see the X button again.

For iOS Users
1) The reason is that the game without xmod you previously exited has not ended completely yet. If the game is still running, the next time you launch the game in Xmodgames, you will not see any "X"button on the screen. So please be sure to exit the game completely before launching the modded game by Xmodgames. 
2) If you find some of the mod functions not working, please reinstall the mod. 

After game updating
Please try to reinstall Xmodgames and Mods, please update both game and mods to the latest version.
PS: Only Piano Tiles  "doesn't have “X” on the screen, but mods have loaded already when you see the word “Xmodgames has already loaded”.

4.Mod install failed/request timed out
Please try to close the app in the background and restart Xmodgames. (For iOS)That is because the mod cannot be installed while Cydia is still running in background processing. Please ensure that Cydia is closed completely before installation. Another reason is our server is down at the moment. Please pay attention to the notice on our official Facebook page. 

5.Xmodgames has stopped
Please try to clear data of Xmodgames in "applications" (settings -> applications) and then reinstall.
 If it still doesn't work, please tell us the details of your phone.(operating system, the specific model etc.) by emailing us.

6.What does accelerator do?
The game will speed up or slow down when the accelerator is on. Accelerator is effective or not depends on the game itself. The accelerator may destroy the balance of online games.

7.Have downloaded game&mod but the game can't be detected.
1)    Firstly, make sure you have downloaded the game on your device.

2)    If you have downloaded the game but still cannot detect and no "launch" button,please download the game from google play(US), then open the game on xmod,and reinstall the mod again.
-How to uninstall mod :More Page>Manage My Mods>game. (For example: Some say  that "Plants vs. Zombies™ 2" can't be detected: Please make sure that your game is downloaded from google play in "USA"

8.About the relation of Game update and Mod update.
Under normal circumstances, all the game mods work well unless the game updates. If your mod is out of effect, it’s usually because your game updates (It’s not a bug). X-team will update games timely but we need some time to work on updating the mod.(Sometimes it even takes quite a long time to do that). Please stay calm, wait for a very short time and pay attention to our facebook. We’ll let you know when it’s done.

9.Why My Game/Mod Page shows "No mod/Network available" suddenly?
We’re sorry for the inconvenience caused to you guys. This is because the server is not stable. We will fix it as soon as possible and optimize it. Please wait patiently under this kind of circumstance.

10.Why xmod is not working on Redmi Note?
Please check and make sure at MIUI website that the the model of the redmi note phone you’re using runs in a developer-rom before rooting the phone. Without consistent developer-rom, the phone cannot be rooted and we regret to tell you that there’s nothing else we could do except waiting for an official one for the phone. you can find support and help on froum of MIUI or contact them directly for grant with root permission in MIUI developer setting. Then you can enjoy XMG.

11.Why xmod is not working on Samsung S4/S5/S6/Note3/Note4 lollipop?
Please check the SE for android status in Settings> About device. XMG is not working if the SE is “enforcing”. We’re still fixing the problem. Sorry for the inconvenience caused. Here’s a method that makes xmod work on Samsung enforcing devices.

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